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Frequently Asked Questions
What is a Fine Art Print?
Our Fine Art Prints are high quality reproductions of some of my original artwork. It is produced by a large format, high resolution inkjet printer that uses fade resistant dye-based inks. Giclee prints offer vibrant color reproduction and enhanced image quality.
Our Fine Art Paper Prints are printed on Breathing Color® Fine Art Paper. This 310g, Bright White, museum-grade, velvet fine art paper is made from 100% cotton fiber and is archival quality and acid-free. This paper offers a unique extra smooth surface and makes it very ideal for fine art reproduction.
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What is your Shipping Policy?
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We will use quality packing materials and will take great care in packing the products that you buy so that your items arrive in mint condition.
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We strive to create, package, and ship our custom-made products within a few days. We typically ship these products using USPS Priority Mail. If you need faster processing and shipping, please contact me.
What is your Policy on Returns/Exchanges/Refunds?
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Since most of our products are custom-made, we are sorry that we usually won't be able to accept returns, exchanges, or cancellations.
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If you receive any products that are damaged, please contact me and we will try our best to resolve the issue.
How can I keep up with your new work?
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You can follow me on my Brushmagic Studio Facebook pages as I am constantly posting updates about my new work.
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Click to view my description of Chinese Calligraphy.
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Click to view a description of the Chinese Zodiac.
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Click to view our Privacy Policy.
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Click to view our Terms and Conditions.
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